Frequently Asked Questions

General

The CSC reputation system is based on two components:
- Transaction feedback
- Public profile

No. CSC members can choose whether to specify their real name on public profile or remain known as a pseudonym. If you wish to use your authentic name and verify your identity with CSC system, that would be more desirable. When you stand behind your CSC activity with an authentic name, our community is more accountable overall.

CSC is currently offered free transfer from lending wallet to Carcoin wallet. For trading Carcoin, we charge 0.25% trading fees from buyers and sellers.

Here are a few tips that will protect you against the majority of phishing and hacking attempts:
- Remember to create a strong, unique password, one with at least 10 characters. Simple passwords, such as passwords that match your email address in part, are not accepted.
- CSC will never ask for your login information - if you receive an email that appears to come from CSC, it is a scam if it asks for your account information.
- Be aware of fake emails and copycat websites - Sometimes emails and websites appear to be official properties of CSC when they are actually from a third–party, Fraudulent company.
- Recognize misleading hyperlinks - The text of a hyperlink may contain a URL that is not the URL it actually links to.
- If someone else has accessed your account,Immediately contact support. Include the an explanation of what happened in addition to your account name, the e-mail used to register with CSC, your name, IP address, phone number associated with your account, and your recent site activity.

Yes. You can appeal to re-activate your suspended account by contacting CSC support. We may ask you to provide valid reason with proof to revoke the suspension status.

Once you have entered all of your registration information including your name, email address, username and password, confirm password, telephone number, sponsor if you have one and birth date, you will click the "sign up" button.
- After you select the sign up button you will receive confirmation email to activate your CSC account.
- This email contains a link to activate your free CSC Account. Click on the link in your email to enter your “Activation Code”.
- Once you click the link, copy your "activation code" from your email into the box next to the words activation code and click "Activate" button. Congratulations your account is now active.
- Now to login in to CSC account place your email address and password in the boxes next to the sign in button found at the top of the homepage.

1. To Send or withdraw bitcoins from CSC, Login Shield Verification method is mandatory to verify your browser and send bitcoins from bitcoin wallet to third party wallet like Blockchain wallet.
2. To verify your new browser, simply click on dashboard to Send browser verification link to your registered e-mail address.
3. Simply "click" on the link received in your registered email address to verify your browser.
4. Login Shield Verification security is very important to keep your accounts safe from unauthorized transaction from your CSC wallet and require to verify every time you login from different browser or device.

This bitcoin wallet allows you to store and trade your Bitcoins against Carcoin (CAR) instantly. You can send bitcoins with just one click.
1. To Deposit bitcoins
2. Visit CSC trading page: https://..................
3. Simply Click to get your BitCoin deposit address.
4. Once Bitcoin sent to Bitcoin address you will see unconfirmed transaction appear with pending confirmation on transaction history page. It will be fully confirmed and available for trade with 3 bitcoin network confirmation. It can take around 30 minutes or more time depending on bitcoin network so do not worry and wait quietly.

1.To Send or withdraw Bitcoins from Carcoin wallet, Login Shield Verification method is mandatory to verify your new browser and send bitcoins from CSC, Bitcoin wallet to third party wallet like Blockchain wallet.
2.To verify your new browser, simply click on dashboard to Send new browser verification link to your registered e-mail address.
3.Simply "click" on the link received in your registered email address to verify your new browser.
4.Now you can send or withdraw bitcoins from CSC trading page: https://
5.To send bitcoins, enter the address into the send bitcoin form under "to address field". Enter the bitcoin amount and your login password, click the Withdraw tab. Success message will show on the dashboard with transaction hash ID.
Congratulations, you have successfully sent bitcoin from CSC bitcoin wallet.
Login Shield Verification security is very important to keep your accounts safe from unauthorized transaction from your Carcoin wallet and require to verify every time you login from different browser or device.

Be aware of any hacker activities! For your own security keep your firewall and Anti-Virus program working, watch out for key-loggers, spoofed website, and the URL in address line should always be https://
- Keep in mind, CSC never ask you to send your password or access code by e-mail and doesn't offer anything other then published on website.
- Don't visit suspicious websites or download unknown programs even if they offer to reinforce the protection of your computer. Such programs may contain malware, adware, viruses, exploits, bots.
- We recommand you to use strong and unique password for your account. Do not use the same password for other online services.
- Attacker attempts to hack your E-mail in order to get access to your account using the password recovery procedure. Make sure you set maximum security for your Email account.
- If you failed to protect yourself and the scammer hacked your account - do not panic.
- Check whether you still have access to the account. If so, write to the support service immediately. CSC will temporarily stop operations using your account, so that the scammer couldn't withdraw money.

Yes , You can do it from livecoin.net Exchange. On livecoin website you require to buy bitcoin first with your credit card. After buying BTC, you can buy Carcoin with your available balance of BTC.

While login in to dashboard, I received too many security questions. Why is it so?
As part of our ongoing commitment to protecting you from identity theft and fraud, we may ask you to set up a series of security questions and answers. This provides an extra layer of security to further authenticate your identity when needed.
Important Security Information:
- Always keep your security questions and answers confidential – don't share them with anyone.
- CSC will never ask you to confirm these questions or answers by telephone or email.

Car Sharing

CSC’s on-demand service is available in every city we operate in. When you’re ready to ride, use your app to request pickup from a nearby driver. Demand for rides can fluctuate at different times of day and night. A high demand for rides at a certain time can impact how quickly a driver accepts your trip request and heads to your pickup location. If you’re on a tight schedule, we recommend checking your pickup location’s ETA for different vehicle options about 15-30 minutes before you’re ready to ride. Here’s how:

  • Tap the SCHEDULE A RIDE button above the vehicle option slider.
  • Select a date and preferred 15-minute window of time when you will be ready for pickup.
  • Enter your pickup location and destination.
  • Review your fare estimate and tap SCHEDULE.
  • Tap SCHEDULE TRIP to confirm. After confirming, select TRIPS from your app menu, then select UPCOMING to review upcoming scheduled trips or schedule a new trip. If you need to cancel a scheduled trip, tap CANCEL. Cancellation fees will still apply. When the date and time you scheduled a trip for approach, nearby drivers will receive your ride request. The driver who accepts this trip request may arrive at your pickup location at any time within your 15-minute window. We recommend being ready and available for pickup for the full duration of time. A driver who cannot locate you at the pickup location may cancel the ride after 5 minutes. Please note that surge pricing may apply to a scheduled trip. This can impact your trip fare. Check out the link below to see where scheduled rides is available near you.

No, tipping is voluntary. If you do decide to tip, you can do so right within the app in select countries. To ensure a smooth, uninterrupted ride, you can tip drivers after your trip at a time when it’s convenient for you.

Ride requests should only be made when you’re ready to ride and near the pickup location. This enables drivers to operate efficiently on the CSC platform. Sometimes you may wish to cancel a ride request after it has been accepted by a driver. While the Car app allows you to cancel anytime, a cancellation fee may be charged. The cancellation fee amount differs by city, ranging from $5 to $10. This fee is intended to compensate driver-partners for time and effort spent heading toward a pickup location. A ride request can be cancelled free of charge for up to 2-5 minutes after your initial request. If your driver is running more than 5 minutes behind the provided ETA, you can cancel the ride request without incurring a cancellation fee. Riders not at the pickup location within 2 minutes of the driver’s arrival may be charged a $2 no-show fee. If you feel you have unjustly received a cancellation fee. We’re happy to review and make adjustments as necessary.

CSC Lending

It will be added every 24 hours of your lending transaction has been approved. All lending transactions will be treated separately for interest payments.

Login Shield Verification security is very important to keep your accounts safe from any unauthorised transaction from CSC and it requires you to verify your login details every time you log in from a different browser or device.

CSC confirms the deposit with our 1 Bitcoin network confirmation. It normally takes 10 minutes but sometimes it may take longer than usual.

The minimum amount to reinvest is $200 and in multiples of $200.

When you send Bitcoin/carcoin to another wallet, a small fee is required (not kept by us) paid to the blockchain.

No. Each lending amount is treated separately and you will not qualify to have an extra 0.10% on your lending. The lending interest payments depend on how much each lending amount is.

You will receive USD back into your lending wallet.

The minimum Bitcoin you can withdraw from your Bitcoin wallet is 0.005 BTC. CSC charge dynamic Bitcoin network fees that are charged by miners for faster confirmation.

CSC Exchange

CSC Exchange has the following fees
Trades - All trades are charged 0.25% of the profits of the trade. This is calculated by taking the (amount * purchase price * .0025). Any portion of an order that has not execute, will be refunded fully upon the cancellation of the order.
Deposits - There are no fees for deposits. Please be aware that some coins require us to move your funds to another address before we credit them. This means the coins network will charge you the normal transaction fee for this send. This is not something we can avoid.
Withdraws - Our intention is to not make any profits on withdraws. However, each coin has a network transfer fee that is built into the coin. This means that we must charge a small amount to cover this fee. You can view the fee for a coin by clicking the - next to the coin to bring up the withdraw window which shows the fee.

CSC Exchange makes trading very simple. All you need to do is select a trading pair and place an order to Buy or Sell coins based on the selected pair.

STEP 1:
You can withdraw coins from your account via the desktop or the mobile site using the ‘‘Withdraw’’ option.
STEP 2:
Open your desktop or mobile wallet to generate the deposit address.
STEP 3:
Copy and paste the correct address. Enter amount of coins you want to withdraw. STEP 4:
It takes several minutes for a transaction to be complete as several confirmations are required. Depending on network congestion, it can take 30 minutes or up to an hour. Finally, a user confirmation is needed to complete the step. Users with two-factor authentication do not receive email confirmations.
STEP 5:
You may also look at 'Withdrawal History' to view transaction details.